Integrating Financial Technology and Accounting Systems for Improving Financial Accountability in SMEs

Abstract

This study aims to explore how the integration of Financial Technology (FinTech) and accounting systems contributes to improving financial accountability in small and medium-sized enterprises (SMEs). Using a qualitative case study approach, data were collected through semi-structured interviews, participant observation, and document analysis involving SME owners, financial managers, and relevant stakeholders. The findings reveal several key themes, including the digitalization of financial recording practices, perceived benefits of system integration, challenges related to digital literacy and trust, and the transformation of financial accountability. The study shows that FinTech integration enhances the accuracy, transparency, and accessibility of financial information, thereby strengthening both internal control and external credibility. However, successful implementation depends on users’ capabilities and organizational readiness, indicating that technological adoption is also a socio-cultural process. This research contributes to the literature by providing an in-depth qualitative perspective on the role of digital financial systems in shaping accountability practices in SMEs. The findings offer practical implications for policymakers and technology providers in supporting SME digital transformation through training, system design, and regulatory frameworks. Future research is recommended to examine broader contexts and long-term impacts using integrated methodological approaches.